Frello

Jade Perkins

Get started with Frello with these easy to follow guides

Getting started

Decide on the best Frello plan for your club

Choosing your Frello plan

Find out about our member limits to help you decide which plan fits your organisation best

Member limits

Need a hand setting up your Frello account or looking for training options for your staff? We’ve got you covered.

Training and onboarding options

Choosing the plan that's right for you

Get your account up and running quickly with our interactive step-by-step setup guide

Set up your Frello account

Make your Frello portal easy to find and improve brand recognition by using a dedicated subdomain or custom domain of your choice

Dedicated subdomain or custom domain

Enabling additional modules to make the most of Frello, or disable modules you don’t need to simplify the user experience.

Enabling or disabling modules

This guide helps you set up your basic club or organisation details like name, address and contact details.

Setting up your basic organisation details

Find out how to make your members agree to your terms and conditions when they login for the first time

Managing your terms and conditions

Setting up your club or organisation

Customise the appearance of Frello by uploading your own logo and background image

Adding your logo and custom background

Personalise your home page and welcome emails

Customising the home page text and welcome email

Create custom pages to make additional information available via your member portal

Setting up custom pages

Customise the buttons on your home page to suit your needs

Changing the home page buttons

Additional customisation

New to Frello and want to start using the visitor log & contact tracing module? Follow these five steps to get started.

How to get started with Frello and setup the Visitor Log

Find out how to import non-member contacts into Frello

Importing contacts

Quick start guides

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.