Frello

Jade Perkins

Access and light control

Find out how to set up flexible access rules for your facility

Setting up access rules

Learn how to assign and manage tags or pin numbers for members to provide them with access to your facility and courts

Assigning member tags and pin numbers

Automatic pin numbers for new members

Generate access pin numbers for bookings automatically

Temporary pin numbers for bookings

Manage access to your facility for service providers and find out how to create tags for internal club use

Service tags

Managing access to your facility

A guide to analysing and solving problems that may occur with the access and light control system

Troubleshooting system problems

Learn how to set up alerts to receive notifications regarding power outages, battery problems or when doors have been left open

Setting up system alerts

Learn how to check the status of the Frello controller

Checking the status of the Frello controller

Find out how to manually synchronise or purge data on your system as a troubleshooting step

Synchronising or purging system data

Find out how to restart the ICT controller in the event of system problems

Restarting the ICT controller

Find out how to physically reboot the ICT controller

Power cycling the ICT controller

Please be aware of these limitations when using Frello with the Hawkeye 600 system

Hawkeye 600 limitations

Troubleshooting

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.